Effective Date: 1 December 2025

Introduction

Welcome to The Core (the “Website”), operated in Canada. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.

By using The Core, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect personal information from you in a variety of ways. “Personal Information” means information about an identifiable individual.

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, which may include:

• Contact Data: Your name, email address, postal address, and telephone number (e.g., when you register for an account, subscribe to a newsletter, or contact us).
• Account Data: Username, password, and other information necessary to set up and maintain your account.
• Transaction Data: If you make a purchase, we collect limited payment information (which may include the last four digits of your credit card number, as full payment details are processed by third-party payment processors), billing address, and transaction history.
• Correspondence Data: Information you provide when you communicate with us via email, feedback forms, or customer support channels.

1.2 Information Collected Automatically

When you access and use the Website, we automatically collect certain information about your device and activity:

• Usage Data: Details of your access to and use of the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website.
• Technical Data: Your Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this Website.
• Cookie Data: Information collected through cookies and similar tracking technologies (see Section 4).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain the Website: Including to process transactions, manage your account, and deliver the services you request.
• To Improve Our Website: To analyze usage trends and patterns, diagnose technical problems, and optimize the user experience.
• To Communicate with You: To send you technical notices, updates, security alerts, and support and administrative messages.
• Marketing and Promotions: To send you promotional communications (in accordance with Canada’s Anti-Spam Legislation (CASL)), provided you have consented to receive them.
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
• Legal Compliance: To comply with our legal obligations and resolve any disputes we may have.

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) act in urgent circumstances to protect the personal safety of users of the Website or the public; or (d) protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information.

• Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
• Usage: We use cookies to remember your preferences, compile aggregate data about site traffic and site interaction, and tailor content and advertising.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable Canadian law. We will also retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights Under Canadian Privacy Law

Depending on your location in Canada, you may have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data we hold about you.
• Withdraw Consent: Withdraw your consent to the collection, use, and disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice.
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Websites

The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

The Core

Email:

Address: